What About UX? Free short course is aimed to give you a solid basic understanding of UX processes and disciplines, that can help you in your work environment and design projects.


In many work environments, UX roles and disciplines are confused, overlapping or simply ignored. This confusion often leads to miscommunication among individuals and whole teams. In the best-case scenarios, miscommunication can lead to unexpected high development costs, in the worst-cases it may lead to the failure of a project, and frustrated people leaving or being made redundant.


Understanding UX roles and disciplines, as well as the success factors that create a valuable and engaging user experience, is not always easy or obvious, but can help you in setting-up lean, transparent, holistic, user-centered design and development processes, that can reduce costs and increase the users satisfaction along with the business' revenues. 


While this course is not as extended as the self-paced version, it is not less deep. I will be referencing the UX best practice by UX gurus such as Don Norman and Jakob Nielsen of the Nielson Norman Group, or the professionals and academics of the Interaction Design Foundation.


Each lesson will introduce you to a specific area of the User Experience practice, allowing you to expand your knowledge at your own pace, as well as to apply your new skills in your design projects. Finally, I hope this course will encourage your  critical thinking process  by stepping away from common stereotypes while exploring the field of User Experience in its entirety.


I look forward your thoughts and feedback and answering your questions in our FB group.


Thank You!
A free self-paced short video-based course.  

An overview of the User Experience practice and its relevance in today’s digital era. You will be introduced to: Peter Morville's UX Honeycomb success factors and why they are important to build valuable and desirable products; the main roles and disciplines that fall under the UX umbrella.


Resources

An extensive list of links to external resources to further explore UX topics, projects and best practice.

Course Curriculum


  Welcome!
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  Icebreaker!
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  Introduction to UX
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  Morville UX Honeycomb
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  Energyzer!
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  UX Fields, Roles & Disciplines
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  Introduction to Design Thinking
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  Ethics in UX Design
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  Recap & Resources
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About the tutor


Hello! My name is Natalie Massone and  I am a UX/UI Design Lead, a certified trainer in the lifelong sector (RQF, L3), and the founder of Hoppipop! Design Studio.


During my career, I could work from start-ups to corporate environments, where I could mentor teams of designers, as well working with multidisciplinary teams across Product, Development and Marketing, improving the usability of their products and creating smoother omnichannel user experiences for their customers.


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